Moving Out Cleaning Service

End of lease cleaning Adelaide Package

Our bond service aims to ensure that the cleanliness of the property meets the required standards of the Property Manager (under the Residential Tenancies and Rooming Act 2008), and therefore ensures that the full bond is released to the tenant at lease end.

Our 100% bond back guarantee (T & C’s apply) only covers the areas that you have selected from our end of lease cleaning services.

End of Lease cleaning in Australia can be quite complicated so that’ why we’re here to help. Ultimately, it’s your responsibility to ensure that all the components of your end of lease clean have been covered, so contact our team of cleaning experts in Adelaide if you need clarification.

A full end of lease clean consists of the following:

• Full bond clean: a thorough clean of the property including entrance way, hallways, kitchen, living and dining areas, bedrooms and bathrooms
• Professional carpet cleaning

And if required, we provide the following specialty services:

• Upholstery cleaning
• Pest control
• Pressure cleaning

Our quote will cover each end of lease cleaning service separately so please check your quote for the cleaning services that are included. Each item will appear separately on the quote, for example:

• Bond clean
• Carpet clean

Like Clean Group in Adelaide uses innovative cleaning techniques but we can’t perform miracles. Some items will have “normal wear and tear” from daily use, so we can’t make the item look new again. We will document our services with before and after photos to show the property manager/owner that our professional cleaning services have ensured that the item has been brought back to the best possible condition.

• Spot clean walls, light switches and power points as required (a full wall clean involves an additional cost)
• Clean light fittings (if accessible and safe to remove)
• Clean fans, air conditioners and filters
• Clean doors, skirting and moulding
• Remove cobwebs, insect stains and small nests where pest control is not required
• Clean standard blinds, chords and rails (additional services may be required)
• Clean both sides of windows (depending on accessibility)
• Clean drawers and cupboards including tops, doors, inside and shelving
• Clean sliding door tracks
• Vacuum all the floors and carpets
• Mop hard floors

• Clean all cupboards including inside, outside, tops, doors and drawers
• Clean all areas of stove top, elements, rings and knobs
• Clean all areas of oven, griller, doors, trays, racks, glass and knobs
• Clean inside, outside and behind dishwasher and microwave (if over 5kg’s they must be moved and put back into place by customer)
• Clean sink, drain holes, drainers and polish tap ware
• Clean range hood exhaust, and remove and clean filter
• Clean and polish splash back

• Sweep floor
• Remove cobwebs

• Clean inside and outside of all cupboards and drawers
• Clean toilet including behind, around cistern and all-around toilet seat
• Clean bath, shower recess/soap holder, remove built up soap residue on tiles and shower screens
• Clean sink and polish tap ware and towel rails
• Clean mirrors and windows including window tracks
• Clean exhaust fans
• Clean floors

• Clean inside and outside of all cupboards and drawers
• Clean inside, outside and behind dryer and remove lint if applicable (if over 5kg’s it must be moved and put back into place by customer)
• Clean inside, outside and around laundry tub, cabinets, shelves, drawers and tap ware
• Clean behind washing machine and clean equipment and filters if applicable (if over 5kg’s it must be moved and put back into place by customer)
• Clean all walls, windows and tracks
• Clean floors

• Sweep floor
• Remove cobwebs

Due to the extra time required to clean a furnished property, it will be quoted differently to an unfurnished property.

• Dust and wipe all furniture surfaces
• Clean kitchen cupboards (if contents are removed and placed in front of the cupboard by customer)

The following cleaning services are an additional cost and will appear separately on your quote as an additional item. NOTE: If they aren’t listed on your quote then they aren’t included.

• Furnished property
• Removal of rubbish
• Professional carpet cleaning
• Professional upholstery cleaning
• Blind cleaning including venetians
• Pool cleaning and maintenance
• Garden maintenance
• Pest control
• Pressure cleaning
• BBQ cleaning

This list does not include all of our speciality services so get in touch with our cleaning team today if you require anything further like repairs, painting services etc.

• Our team will spot clean your walls for insect marks and the like, however, they do not clean the entire wall. If marks exist that are beyond normal ‘wear and tear’ then get in touch with our cleaning team for this additional service.

• Discoloration of items can happen with normal wear and tear; items like toilets, plastics and grout can turn yellow over time. It can be nearly impossible to return them to their original state without specialist cleaning services.

• Our bond cleaning service does not include cleaning ceilings.

• Our bond cleaning service does not include cleaning garage walls or floors.

• Any areas considered dangerous or a risk to our team will not be included in our bond cleaning service. Broken or cracked power points or switches, bio waste or any other hazard than is considered dangerous will not be cleaned.

• Due to the composition of these materials, it can be hard to fully remove stains and a specialist may be required to bring the material back to its original state.

• Our team of cleaners do not clean at heights; any area that requires a ladder to clean will not be included in our bond cleaning service. For example, windows on the second floor will not be cleaned.

• Damp spots can be extremely hard to remove and can occur anywhere around the property, often “dry wall” plaster can be affected. We will do our utmost best to remove any mould and marks from damp spots, however there are occurrences where we can’t completely remove these spots, and if removed, they can return quickly if the area is damp.

• We do our best to remove mould from all areas around the property, however mould can be implanted into grout, silicon and other areas; these areas will require a specialist to restore them back to their original state.

• Areas that require specialist cleaning equipment, chemicals or a trained technician are not included in our standard bond cleaning service. For example, pressure cleaners for stains on a garage floor), painters or plasterers to repair holes in walls. These services can be provided as an additional service so speak to our team to add these additional services to your quote.

• Items such as furniture, fridges or any items not listed in the inclusions will not be cleaned unless otherwise agreed upon in writing by both parties.

• Our team of cleaners will not clean inside cupboards, if items are not removed prior to them entering the premises.
• Our team will not clean decorative items including ‘nick knacks’, frames, vases, lamps, clocks, fruit bowls, linen and any other decorative item.
• Our team of cleaners do not clean nor warrant all kitchen items that are located inside cupboards and draws.

Along with the end of lease cleaning service exclusions, other exclusions exist that we can’t include under our bond back guarantee, including:

A post cleaning event is something that occurs after the bond clean and within the warranty period that may influence the property managers/owners release of the bond, for which the cleaner is not responsible. We will not be responsible nor guarantee cleanliness in such an event and will use common sense to review these instances. Examples of such events are:

• New residents moving in
• Visitation to the property by a third-party contractor that hasn’t been approved by us
• Accumulation of dead insects after the bond clean
• Accumulation of surface dust that has built up after the bond clean has been completed
• Dirt near a window or door that has been left open
• Insect or animal faeces

• Our bond cleaning services does not warrant any cleaning inside or outside of your garage.

• Outdoor areas are places that can’t be fully closed off from weather elements, such as balconies and patios, or an outside area that has only three walls. Our team will clean any outside area, however due to the effects of weather we can’t warrant these areas.

• Our bond cleaning services include cleaning outside glass (excluding glass at heights or glass that is difficult to access) however due to the effect of weather we cannot warrant this.

• Our bond cleaning service includes cleaning outdoor windows (excluding those at heights or those that are difficult to access) however due to the effects of weather we can’t warrant them.

• We are not be responsible and do not warrant any items post pest control that may require additional cleaning, that are directly related to the pest control service performed. For example, dead animals and insects that have gathered after the service has been completed.